1. Analyze all your projects. Kill ones, which aren’t directly connected with planned income. No R&D. No product development. That’s unjustified expense.
2. Focus on formal acceptances and then forget about projects. Investing effort in projects which are already paid is unnecessary and unwise.
3. Forget about quality. No one would pay for the quality. And it’s much cheaper to develop some string-and-bubble-gum solution.
4. Trick your clients. It’s not about delivering them solutions they’ll be happy with. It’s all about soaking money out of them. Being honest doesn’t bring you closer to the goal.
5. Expect you’ll be asked how to deal with every problem. When people decide to deal with issues on their own yell at them. Tell them they’re wrong and they should look for a solution somewhere else.
6. Fire some people. Show the rest they should be afraid of you. Show them you have a big gun and you won’t hesitate to use it.
7. Let people go. When someone wants to leave let the damn traitor go. There wouldn’t be any use of him anyway. And you cut costs too which is a great move during recession.
8. Force people to do tasks they don’t like. More of them will go.
9. Don’t show up too often. Show people you have a lot of important things to deal with and you just can’t be in the office every single day to hear their complaints.
10. Don’t talk with people. They can’t tell you anything interesting. And talking with them is a waste of time. Your time. Your precious time.
11. Don’t trust your team. Don’t tell them anything important. Cross-check each thing you hear. Show them they can’t cheat you.
12. Lie when someone asks tough questions. It’s easier to sell some made-up crap than to face a problem. When they find out the pattern they’ll stop coming to ask you anyway. A win-win scenario.